Shipping policy
Shipping Policy
Last updated: November 14, 2026
Thank you for shopping with Whiskerth. This policy explains how we process and ship your order and what you can expect after placing a purchase.
Order Processing
Orders are processed as soon as reasonably possible after payment has been confirmed.
Processing times may vary depending on product availability, warehouse operations, order volume, weekends, and holidays.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Methods & Delivery Times
Available shipping methods and estimated delivery times are displayed at checkout where applicable.
Delivery times are estimates and begin after your order has been processed and shipped. They are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Shipping Costs
Shipping charges, if applicable, are calculated and displayed at checkout based on the product, destination, order details, and available shipping method.
Free standard shipping may be available on selected products or orders when displayed on our website or at checkout.
Order Tracking
Once your order ships, we will send you a confirmation email containing a tracking number or tracking link when available.
Please note that tracking information may take some time to update after the shipment has been created.
Shipping Destinations
Whiskerth currently ships to addresses within the United States.
Shipping availability may vary depending on the product and fulfillment location.
Address Accuracy
Please carefully review your shipping information before completing your order.
If you notice an incorrect or incomplete address after placing your order, contact us immediately at support@whiskerth.com.
We will make reasonable efforts to assist you, but address changes cannot be guaranteed once an order has entered processing or fulfillment.
Customers are responsible for providing accurate and complete delivery information.
Lost, Damaged, or Delayed Packages
If your package appears to be lost, arrives damaged, or experiences an unusual delivery delay, please contact us at support@whiskerth.com with your order number.
We will review the situation and, where appropriate, work with the fulfillment provider or shipping carrier to determine the next steps.
Depending on the circumstances, an appropriate resolution may include a replacement, refund, or other solution.
Order Changes & Cancellations
If you need to change or cancel your order, please contact us as soon as possible at support@whiskerth.com.
We may be able to accommodate requests before fulfillment begins, but changes or cancellations cannot be guaranteed once an order has entered processing or has shipped.
If an order is successfully cancelled after payment has been collected, an applicable refund will be issued to the original payment method.
Questions?
For questions about shipping, tracking, or an existing order, contact us at:
Please include your order number so we can assist you more efficiently.